This paper of Industrial Relations and Labour Laws has been contributed by Mini Dhillion.
Thanks To: Mini Dhillion
| True/False | |
| Question | Incentive systems link performance with compensation by paying employees for the no of hours worked. |
| Correct Answer | False |
| Select The Blank | |
| Question | A comprehensive questionnaire is ________ to company excuse. |
| Correct Answer | Administered |
| Multiple Choice Single Answer | |
| Question | When all the employees are about average, it is :- |
| Correct Answer | Error of Central Tendency |
| Select The Blank | |
| Question | ________ occurs when employee behaviour results in unusual failure or unusual success in some part of the job. |
| Correct Answer | Critical Incident |
| Select The Blank | |
| Question | ________ is not an important prerequisite to make HRD programme successful. |
| Correct Answer | No definite plans for effective utilisation of manpower skills |
| Select The Blank | |
| Question | HRD audit has been found to ________ attention of employees at various levels. |
| Correct Answer | Draw |
| Match The Following | |
| Question | Correct Answer |
| Employee conflict | Motivation |
| Family / community concerns | External environment |
| Lack of technical skills | Ability |
| Supply shortages | Work environment |
| Multiple Choice Single Answer | |
| Question | Strengths & weaknesses are usually :- |
| Correct Answer | Internal |
| Multiple Choice Single Answer | |
| Question | Generally people & organisations need to experience the following before they will seriously undertake making change :- |
| Correct Answer | Deep levels of hurt |
| Select The Blank | |
| Question | One of the more fundamental axioms of OD is that people's readiness for change depends on ________. |
| Correct Answer | Creating a felt need for change |
| Select The Blank | |
| Question | Organizations should take positive measures to facilitate ________ of new employees through Induction. |
| Correct Answer | Social adaptation |
| Multiple Choice Single Answer | |
| Question | Much of the traditional TQM literature concentrates on what might be termed as :- |
| Correct Answer | The hard side |
| Multiple Choice Single Answer | |
| Question | An "Executive" in a Travel Agency can be appraised better by :- |
| Correct Answer | Customers |
| Select The Blank | |
| Question | The ________ of TQM depends on the way it is made to work by employees at all levels. |
| Correct Answer | Success or failure |
| True/False | |
| Question | HRD & HRM are often used interchangeably. |
| Correct Answer | True |
| Multiple Choice Multiple Answer | |
| Question | M. M. Khan remarks that HRD is the process of :- |
| Correct Answer | Increasing knowledge , Capabilities , Positive work attitudes |
| Select The Blank | |
| Question | In ________ manager's ability in the areas of planning / organising/ budgeting/ analytical ability are not evaluated properly. |
| Correct Answer | Subordinate Appraisal |
| Multiple Choice Multiple Answer | |
| Question | Quality control is a management process which consists of :- |
| Correct Answer | Evaluate actual quality performance , Compare actual performance to quality goals , Take action on the difference |
| Multiple Choice Multiple Answer | |
| Question | Employers today are engaged in marketing themselves to :- |
| Correct Answer | Future recruits , Future customers |
Note: Please tally the answers and verify them from SCDL textbooks as all answers might not be correct
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